Charlotte Russe in Portland, OR Closed now

Reviews about Charlotte Russe

• ★ ★ ★ ★ ★

  March 31, 2019, by Bonnie Verwey
  I had the most amazing customer service experience here that I have EVER had! They are very good people here. I spent hours shopping. I never once felt hassled, hurried, bothered, or anything like that. Everytime my hands were filling up, the associate Monique would notice and take my items back to the fitting room. On my way back to try stuff on, I started feeling dizzy and slightly disoriented. I told Jennifer, who told her manager Tamera. Immediately, the Tamera brought me yogurt, m&ms, and water. Thank God! I had gone all day and only had 1 coffee and a half of a small bag of chips. If it were not for her, I would have fainted! They could have just called an ambulance, mortifying me, or done nothing. Instead, they acted out of their good hearts and with swiftness. They really helped me avoid a situation! While trying on clothes, they were also helpful. I asked if someone could find me a small or medium shirt to try on with the skirts I had. The manager brought me not only smalls and mediums, but in four different styles! She has fantastic style, they all looked good on my body style and I actually ended up buying two that I was not planning on getting. One of them being something I would never normally choose, but it looked surprisingly good on me! It was like having a personal stylist. I ended up buying around $300 worth of stuff. They had so many choices! This was hands down the best customer experience of my life. I will continue driving the 40 miles to this location :)