Shell in Portland, OR Open now

Reviews about Shell

• ★ ☆ ☆ ☆ ☆

  December 17, 2019, by Steve Schaff
  I have shopped at the S.E. Jackson's for over ten years and have ALWAYS receive GREAT service when I shop or recycle. I don't know if your station is owned by the same people, but I wasn't pleased at all with my treatment this morning. It was a nice morning so I decided to walk my recycling to your store. When I arrived I asked your GAS ATTENDANT is you did recycling, he said, 'Yes.' I ask where I should go and he told me on the other side of the building. I walked around the building twice and didn't find it. Then a female employee came outside and I asked her about recycling. She IGNORED ME and began talking on her PHONE! I asked again, same result!! So I wenT into the store and ask a young male employee if you did recycling. He said, 'Yes.', but couldn't help me just then. He then bought some lottery tickets and chatted with your Cashier. I just want to say that he was POLITE, didn't MISLEAD ME, and could have been on his BREAK, so he's O.K. by me. Finally I got to the Cashier. 'Do you do recycling?' SHE ROLLS HER EYE"S AT ME!! 'Yes.', she GROANED. 'How do we do that?' You would have thought I asked her to pull out her FINGER NAILS with a pair of PLIERS!! She made a BIG PRODUCTION out of putting on gloves until I couldn't take it anymore. 'Forget it. I'll never come here again!' Every once in a while you'll deal with an employee that's in a bad mood, I get it, I worked in retail for years... BUT, this is the first time in my entire life (I'm 50) that an entire staff treated me so poorly. I want an apology from management, and what will be done. I didn't discribe your staff, you know who was working on Friday, August 4th, 2017 @ 8:15am.