Bought a few things from him. Last watch I bought was Feb of 2015. Had to drop it off in July of 2015 to get it worked on. Inquired on the watch 4 times between him and his assistant over a one year time span. July of 2016 I told him to keep it. Would rather be out the few hundred bucks then have to deal with the headaches. Just thankful this happened then and not now while I'm engagement ring shopping.