Sunglass Hut in Portland, OR Open now

Reviews about Sunglass Hut

• ★ ☆ ☆ ☆ ☆

  January 22, 2019, by Diana Beard
  Worst customer service. I bought a Gucci Sunglass a week earlier from another location which had manufacturers defect and the logo came out. Took it to this location and showed it to the girl working there. She instantly said it's a manufactures defect and we'd change it.( I had my receipt and all that) steps in Robert who claims to be the manager and tells me he is doing me a favour by changing it, rudely shouts at me when I ask for my receipt and insults me. Just because something is damaged and I returned it to get a replacement within a week of purchase is not my fault. I spent hard earned $$ on quality and all I wanted was to replace the sunglass that's falling apart within a week. The way Robert treated me was so bad that I would never ever recommend this place to anyone. Does sunglass hut train their people to serve customers by shouting at them and telling them off??? I would not ever give this location the one star!!! Thoroughly disappointed !!