AT&T in Portland, OR Closed now

Reviews about AT&T

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  May 28, 2020, by Samantha Carmona
  HORRIBLE CUSTOMER SERVICE. So let me talk about my experience. I walked into the store and wasn't greeted by anyone. There were five AT&T people on the floor and only one was occupied helping a customer. The other four people were sitting at a table all on their phones. I had to approach the table they were at before one looked up at me and said "can we help you with something?" And I explained my issue and they exchanged looks with each other before finally someone stood up and offered to help. While I was being helped they barely looked up from the screen they were on and never once smiled or showed any kind of compassion. Every question I asked they just said "you should call customer care" and kept asking me questions about my account rather than looking it up. It was like pulling teeth to get them to do ANYTHING. Why work in customer service if you cant stand helping people? Will never go back to that location again.